Bay Alarm Medical is a great choice if you’re shopping for a mobile GPS medical alert system. They are able to offer superior service because their call centers are CSAA Five Diamond Certified. Their GPS unit also comes with accessories that make carrying the pendant easy, while the unit itself can provide up to 72 hours on a single charge.
However, it is worth noting that their GPS device is water resistant, not waterproof, and the unit costs $80.
Not just for seniors
When most people think of medical alert systems, senior citizens come to mind. However, Bay Alarm Medical recognizes that their mobile GPS unit is a great choice for many others as well!
Whether you have small children that aren’t ready for a cell phone or you’re a young professional living in the big city, Bay Alarm Medical offers the same outstanding service for all ages.
- Buying experience
Bay Alarm Medical makes the buying process easy. The simplest way of signing up for their service is to purchase the plan of your choice online. They break down the purchasing steps so it’s very easy to make sure you’re getting the exact service and equipment that you’re looking for.
If you have a question about their equipment or one of their plans, it’s very easy to get your questions answered. Not only can you give them a call directly, they also offer a live chat feature! In addition, you can submit a query through their website when you click on their ‘Customer Service’ tab at the top of the page.
Bay Alarm Medical makes it easy to see exactly what equipment will arrive on your doorstep. All of the accessories are listed on their website and they include the mobile GPS unit, charging pod, a charger, a carrying case with a belt clip, and a lanyard, so the unit can be worn as a necklace.
One of the unique features of Bay Alarm Medical’s equipment is the fact that their charger utilizes a USB port. That means, any USB plug will work with the charging cord! In addition, the GPS unit keeps an extremely long charge of 72 hours before needing to be placed in the charging pod.
Additional equipment is also available. You can purchase a lockbox so emergency responders can gain access to your home easily. Bay Alarm Medical does not yet offer an automatic fall detection option with their GPS unit.
In addition, although their GPS unit is water resistant, it is not waterproof, so it cannot withstand being submerged in water.
Setting up the system is extremely easy. Because the GPS unit utilizes T-Mobile’s cellular network, there is no need to plug the charging station into a landline. All you have to do is plug the unit into the wall.
Because each plan comes with multiple accessories, you’ll also have to decide if you want to wear the unit clipped to your belt or around your neck, if you decide not to throw it in a pocket or a purse.
- Pricing and value
Only one service plan is available, which makes things a bit simpler, but you do have the choice of how often you’d like to make payments. Quarterly, semi-annual, and monthly payments are available.
The semi-annual plan costs $25.95 / month. Prices can cost as much as $29 each month if you choose to pay on a monthly basis. A one-time equipment fee of $49 is required.
Bay Alarm Medical does offer discounts that make their products and services more affordable. They offer discounted rates for AARP, AAA, and USAA members. They also offer free spousal coverage and they don’t require you to sign a contract.
Bay Alarm Medical offers superior service. They have two separate service centers that are CSAA Five Diamond Certified. Each center undergoes a rigorous annual certification process, is committed to quality standards, and agrees to random inspections by UL so you can trust that you’re getting the very best service possible.
Technical support and customer service are completely separate from their emergency centers, ensuring that someone is always available to assist you in an emergency situation.
Their friendly emergency professionals are available 24/7. They will communicate with you directly through the GPS unit, track your location, and contact friends, family members, and 911 services, depending on your needs.
To make things even easier for you and emergency medical personnel, Bay Alarm Medical provides a Vial of Life to each customer that can be placed on the refrigerator. It contains your medical information, just in case you are unable to communicate with paramedics.
Bay Alarm Medical offers outstanding service and dependable equipment. Multiple accessories are included with each plan and setup is extremely easy. They even offer free spousal coverage and a 1 year warranty on their equipment. And for maximum protection, Bay Alarm Medical offers a bundle package so you and/or your loved ones can we protected both inside the home and out.
- Largest battery among all GPS systems (up to 72 hours on just one charge)
- 1 year warranty
- Service for all ages
- Lanyard and belt pouch included at no extra cost
- Convenient USB charger
- CSAA Five Diamond Certified service centers
- Vial of Life provided with every plan
- Discounted rates for AARP, AAA, and USAA members
- Free spousal coverage
- No long-term contract requirements
- One-time $49 equipment fee
- The unit is water resistant, not waterproof