GreatCall Lively — Comfortable, Lightweight Protection on the Go
GreatCall was one of the first medical alert systems to provide a mobile, waterproof GPS device, and they remain an industry leader today. They have solidified their spot on our list because their GreatCall Splash device has been updated to the new and improved Lively pendant and Lively Wearable.
Service for the Lively pendant is identical to the GreatCall Splash device, which means monthly payments start at just $19.99. A wide variety of unique services are available with this mobile GPS pendant that include smartphone apps and Bluetooth capabilities. The best part is, you get this comprehensive protection with a device that weighs 1.41 ounces or less, enabling you to take it comfortably wherever you go! Read below for our detailed Lively (formerly GreatCall Splash) review.
GreatCall Lively Buying Experience
Signing up for service is extremely easy. By visiting the website, all you have to do is click “Buy Now” at the top of the page. You’ll first choose the plan that’s right for you. Then, you’ll insert your zip code to verify that there is coverage in your area.
You do have to buy each device separately, but that’s fairly easy as well. The cost of the device is automatically added to your order.
Don’t want to make your purchase online? You can always call and talk to a customer service representative. An especially convenient feature of Lively is that their device and service plans are available in stores like Best Buy and Walmart so you can make your purchase in person!
The buying experience is further streamlined by the fact that only two GPS devices are offered. There are no traditional in-home systems to choose from.
GreatCall Lively Equipment
GreatCall is unique in that they don’t offer a wide range of medical alert equipment. Instead, they offer two devices that are GPS-enabled. Fall detection can be added to both devices for an additional fee.
Mobile GPS Equipment
GreatCall Splash was easy to set up, and so is Lively. There is no need to deal with a base unit and separate portable buttons. The Lively unit is way easier to deal with because all you have to worry about is the GPS unit itself.
Each unit comes with a drop-in charger, so there are no cords to mess with. The only cord needed plugs the charging unit directly into the wall. The device can hold a charge for four days, but it’s a good idea to charge it each night to ensure continued coverage. The Lively Wearable is even easier. Since it is worn around the wrist like a watch, the battery doesn’t need to be charged. Instead, it simply needs to be replaced once every six months.
One impressive upgrade with the newest GreatCall devices is the fact that they’re even smaller than the GreatCall Splash. Lively measures in at 2.19 inches by 1.6 inches by 0.63 inches, making it 35 percent smaller. It weighs less too. It only weighs 1.41 ounces, which is 20 percent lighter than the Splash device. The Lively Wearable is even smaller. It only weighs 0.7 ounces! And of course, both devices are still waterproof, just like the original Splash device.
Want to add a little pizazz to your GPS unit? The Lively can be ordered in both silver and gold, while the Lively Wearable can be ordered in white and gray. Additional accessories can also be purchased that include protective carrying cases, lanyards, and more.
You’re probably wondering what the difference is between the Lively device and the Lively Wearable. The first thing you’ll notice is its look. The Lively pendant looks like a medical alert system device that’s worn around the neck. The Lively Wearable doesn’t look like a medical alert device at all! It looks more like a personal fitness tracker or high-tech watch. It can also be converted to a decorative neck pendant.
Both provide traditional urgent response services like you would expect from a medical alert system, but the Lively Wearable takes things one step further. It is also a fitness tracking device. It automatically syncs with your smartphone, enabling you to participate in daily fitness challenges with an app on your phone.
Keep in mind that the Lively Wearable must be used with a smartphone, as it acts as a kind of base station. If you don’t want your protection dependent on your cell phone, it’s best to stick with the traditional Lively device.
Still have the GreatCall Splash? There’s no need to switch devices just yet. GreatCall still sells accessories for the Splash device on their website.
Mobile GPS Setup and Installation
Setup couldn’t be easier. Because Lively utilizes Verizon’s cellular network, all you have to do is plug it into the wall! You just need the GPS unit and its charging cradle to enjoy 5star protection in emergency situations.
The Lively Wearable is even easier. It really does function like a wristwatch, so there’s no need to plug it in or charge it. However, you will have to make sure that it works properly with your cell phone. Fortunately, you can confirm compatibility on their website before you purchase the Lively Wearable.
GreatCall streamlines their medical alert system offerings, not only with the devices they offer, but also with the accessories they offer. You can choose from a lanyard, an accessory clip, a charging dock, and a protective carrying case.
Cost and Value of GreatCall Lively
In addition to utilizing a dependable cellular network and easy-to-use equipment, Lively is also extremely affordable. There are three separate plans to choose from that start at just $19.99 a month, which is even more affordable than most traditional medical alert systems!
Even their most comprehensive plan only costs $34.99 a month. However, there is a one-time equipment fee of $49.99 for the GPS device.
Pricing is even simpler with the Lively Wearable. You’ll still pay the equipment fee, but the monthly cost is even lower than Lively’s cheapest plan. Because it functions with your existing cellular service, it only costs $14.99 a month! And that even includes fall detection!
If you keep your eyes open, you’ll enjoy special discounts and deals. GreatCall will sometimes reduce or eliminate activation fees. They also reduce device fees throughout the year.
Customer Service and Reputation
One of the best features of the GreatCall Splash was its ability to connect with 5star service. The new and improved Lively is no different. From medical emergencies to home intrusions and more, all you have to do is push the emergency button and you’ll be connected with a Medical Alert Agent.
If you’d like more comprehensive protection, additional services are available. They also offer a service called Urgent Care that provides you with 24/7 access to registered nurses and board certified doctors.
Fall detection is available with their Ultimate Plan, but what made GreatCall Splash truly unique was their GreatCall Link service. It is a smartphone app that can keep caregivers informed of the health and safety of their loved ones 24 hours a day, 7 days a week. This feature is also found with the Lively pendant. However, Lively takes things one step further. It includes Bluetooth capabilities.
Currently, there are no applications for this unique new feature, but in the future, the device could capture data from an activity band. The data could then be integrated into a daily health profile on the GreatCall Link App to be shared with caregivers.
Service works a little differently with the Lively Wearable. When you push the button on your device, instead of communicating through the device itself, you will be required to speak to a care representative through your cell phone. That can be a bit of a hassle as it requires you to keep your cell phone with you at all times. As a matter of fact, in order for the device to work properly, it needs to be within 150 feet of your cellular device.
With easy-to-use equipment, affordable prices, and outstanding service, GreatCall’s Lively (formerly GreatCall Splash) devices are definitely two of the best choices when it comes to portable GPS medical alert systems. There are multiple services available at various price points so you can cater a plan to fit your needs. Because the unit is completely waterproof, it can literally be taken anywhere!
- Two device colors in silver and gold
- Even more portable and lightweight than GreatCall Splash
- Utilizes Verizon’s dependable network without the need for a cellular contract
- Bluetooth capabilities that will soon connect to the smartphone app that keeps caregivers informed
- Completely waterproof; device can be submerged in water up to 3 feet deep for 30 minutes
- Easy drop-in charger with no messy cords
- Multiple plans and multiple services to choose from
- The device is available in stores like Best Buy and Walmart
- Fall detection is included in the device when you go with the “Ultimate Health & Safety Package” plan
- One-time equipment fee
- Activation fees may apply