LifeFone has a great GPS package because service includes both an in-home unit and a mobile GPS unit. Additional services, such as check-in calls, medication reminders, and location services are available for an additional fee. Although you can buy equipment online, you cannot purchase medical alert system equipment from their website, which means you’ll have to call and talk to a customer service representative.
Two systems for the price of one
Most medical alert systems force you to choose between a traditional in-home unit or a mobile GPS unit. But, what do you do if you’re at home and you don’t want to wander around the house with a GPS unit? LifeFone solves this problem be offering both a traditional in-home unit and a mobile GPS unit with their plans. The best part is, both systems utilize AT&T’s cellular network so there’s no need for a landline!
- Buying experience
Signing up for service with LifeFone is a bit more difficult than it is with other providers. That’s because LifeFone does not allow you to purchase their medical alert systems or service online. Instead, you have to call a customer service representative directly. If you don’t want to speak on the phone, you can fill out a custom form in order to get your questions answered.
Buying additional accessories is a lot easier. Wall mounted help buttons, lockboxes, car chargers, and more can all be purchased through their website.
Because LifeFone’s GPS service truly is like having two systems in one, there’s a lot of equipment. Both the traditional in-home unit and the GPS unit should be set up in the home. However, because the traditional in-home unit offers 600 feet of coverage and the GPS unit offers an additional 350 feet of coverage, you can rest assured that emergency help is only a button’s push away.
The in-home base station has an emergency backup battery that can function for 30 hours without power. The mobile GPS unit has a charge of 24 hours, which means you’ll have to make sure that you charge it every day. Unlike other systems, it works while the mobile unit is being charged.
Because the GPS unit offers its own area of coverage, and because the in-home base unit cannot be taken with you off your property, each plan also comes with your choice of a neck or wrist pendant. These pendants are waterproof so they can be taken in the shower or to the pool.
Fall detection is also available, but it requires a separate fall detection pendant.
With so much equipment, setting up the systems can take a bit more time. Both the in-home unit and the GPS unit need to be plugged into the wall, but because they utilize AT&T’s cellular service, neither unit needs to be plugged into a landline.
In order to get the best coverage, it’s a good idea to setup the in-home unit and mobile GPS unit in different areas of your home.
- Pricing and value
Whether you choose to add fall detection to your plan or not, LifeFone’s service is reasonably priced. Without fall detection, you can expect to pay $36.95 per month with an annual plan. Fall detection will set you back $46.95 per month with an annual plan. Monthly and quarterly plans are also available, but they cost more.
LifeFone does offer some discounts that make their GPS plans more attractive. There are no activation fees, no equipment fees, and you can enjoy FREE shipping when you choose the annual or quarterly plan. They also offer a lifetime subscriber price guarantee, a lifetime subscriber equipment guarantee, and unlimited emergency contact notifications. If that isn’t enough, they even offer a 30-day money back guarantee!
LifeFone offers many of the services you would expect from a medical alert system company, such as 24/7 emergency support and trained Care Agents. Whether you’re experiencing a true medical emergency, or you could just use a little help from a neighbor, LifeFone is there to help. However, they offer a few services that make them stand out from other providers in the industry.
Daily check-in calls can be made to ensure that everything is going well. They offer medication reminders and caregivers can even use a location service to find out exactly where a loved one is located. However, all of these services do cost extra.
LifeFone is a great option for seniors who want to enjoy full coverage both at home and away because they offer an in-home unit and a GPS unit for the price of one. They also offer quite a few discounts and additional services that enable you to customize your plan to fit your budget.
- No activation fees
- No equipment fees
- 30-day money back guarantee
- Lifetime subscriber price guarantee
- Lifetime subscriber equipment guarantee
- Unlimited emergency contact notifications
- Free monitoring for a spouse
- Mobile unit works while charging, with range of up to 350 ft.
- Both an in-home unit and GPS unit are included with their plan
- Fall detection upgrade available
- Daily check-in calls, medication reminders, and location service are available
- Spouses are free, but couples will have to share the mobile unit
- Need to charge the mobile unit daily, but the device works while charging with a range of up to 350 feet