
With the age of digital transactions, it’s no wonder that one in four people have experienced identity theft*.
In an attempt to help protect their identities, many people turn to LifeLock. LifeLock is a leading provider of proactive identity theft protection services. They are one of the most well-known identity protection companies in the U.S.
Our LifeLock review shows they offer a long list of services that are rooted in their outstanding approach to customer service. They offer multiple membership levels at extremely affordable prices. With their famous Million Dollar Protection™ Package (MDPP) and superior service, they are definitely one of the best identity theft protection providers. ‡
Affiliate Disclosure: While our analysis and ranking are unbiased (see details), we will receive a commission from LifeLock for purchases made through the links on this site.
Quick overview
- Monitors hundreds of millions of transactions per second in order to identify the possibility that identity theft is taking place
- Your choice of an email, text, or phone †† call to alert † you to potential identity theft within their network
- Will spend up to $1 million in expert and legal fees, if needed, to help resolve your case ‡
- Monitors hard-to-find dark websites and forums and notifies you if it finds your information being sold or traded
- Lost wallet protection
- Address change verification
- Outstanding 24/7 customer support
- Multiple memberships to choose from
60-second video on how LifeLock works
Financial and identity alerts †
LifeLock offers a number of features you would expect from the #1 most recognized brand in identity theft protection. They monitor your financial information in order to identify an identity theft situation. With their premium service LifeLock Ultimate Plus™, LifeLock uniquely monitors 401(k) and investment accounts along with your checking, savings, and credit accounts. They even monitor public records such as payday loans, court records, sex offender registries, alias records, and more. The monitoring triggers alerts so you can determine if the activity is fraudulent.
In addition to offering protection for your financial accounts, LifeLock is committed to helping protect your identity as well. They monitor hundreds of millions of transactions a second that includes your Social Security number, address, and other personal information that can fall into the wrong hands. LifeLock issues alerts † when it sees that new checking and savings accounts are opened, when a change in contact information occurs, or new account holders are added to your deposit accounts.
It’s not all about finances. Criminals can harm your good name. With the LifeLock Advantage™ plan, LifeLock monitors online court records. This feature can help you if you experience cases of mistaken identity which could stop you from obtaining employment or housing. The Ultimate Plus membership can even provide you with sex offender registry reports in your area.
LifeLock also provides you with the ability to check in on your credit accounts regularly. Some memberships allow you to keep track of your annual credit score and report online.
Outstanding customer support
All identity theft protection companies offer customer support, but LifeLock goes above and beyond in their quest to provide its members with excellent service. LifeLock Ultimate Plus™ members have priority Member Service support which allows them to move to the front of the line when they call. Agents are available 24/7 to help answer your questions.
Recovery services
No identity theft package would be complete without recovery services, and this is where LifeLock really shines. No matter which membership you choose, LifeLock helps protect you with reimbursement of stolen funds and compensation for personal expenses as a result of identity theft based on the limits of your plan and provides legal and expert assistance if needed with their Service Guarantee. ‡
If you experience identity theft, you will be assigned to an Identity Restoration Specialist, so you don’t have to worry about redescribing your situation every time you call in.
Lost wallet protection is also a feature of LifeLock memberships, which will allow you to quickly cancel or replace credit and debit cards that have been lost or stolen.
Unique features
There are a number of features that make LifeLock stand apart from the rest, and these features are also why they are regularly listed as one of the leaders of identity theft service providers. One of the most impressive features is their ability to reduce your junk mail. In an attempt to keep your personal information out of the dumpster, LifeLock will work to have your name removed from pre-approved credit offer mailing lists.
Updating your information and keeping track of your identity is even easier with LifeLock’s member portal. You can view open alerts and discover new identity theft protection tips, all from your smartphone.
Lifelock takes everyone’s identities seriously, and that includes your children if you choose to sign your children up for the LifeLock Junior® membership, which is available as an added membership to an adult LifeLock plan.
Why LifeLock is a leader in identity theft protection
As mentioned earlier, LifeLock provides alerts † about new checking or savings accounts, as well as changes to account information for existing bank accounts. They offer both proactive identity theft protection with 24/7 Member Services, including priority support for LifeLock Ultimate Plus™ members.
LifeLock also monitors black market sites, public records, and financial accounts. It’s one of the reasons why they are a leader in offering superior identity protection and why LifeLock is the #1 most recognized brand in identity theft protection.
Pricing (LifeLock Cost)
Although receiving top-notch service is important as it comes to choosing the right identity protection company, the price should also be considered. Lifelock an affordable identify theft service provider. When examining LifeLock cost, their most affordable membership is only $9.99 a month and you can add protection for your children for just an additional $5.99 a month. More comprehensive memberships can cost $19.99 a month and $29.99 a month respectively, but they are still extremely affordable, especially when considering the services that are provided.
The bottom line
If you’re looking for comprehensive identity theft protection, look no further than LifeLock. From helping protect your financial accounts to helping protect important documents and more, their 24/7 service agent availability and their Million Dollar Protection Package ‡ will help ensure that your identity and bank accounts have protection from criminal activity.
Disclaimer Information
* Based on a monthly online consumer survey (n=3,436) conducted for LifeLock by MSI International, Apr 2017 – Sept 2017.
† LifeLock does not monitor all transactions at all businesses.
†† Phone alerts made during normal business hours.
‡ Reimbursement and Expense Compensation, each with limits of up to $25,000 for Standard, up to $100,000 for Advantage and up to $1 million for Ultimate Plus. An up to $1 million for coverage for lawyers and experts if needed, for all plans. Benefits provided by Master Policy issued by United Specialty Insurance Company, Inc. (State National Insurance Company, Inc. for NY State members). Policy terms, conditions and exclusions at: LifeLock.com/legal.