Disclosure - We are not paid for any of our product reviews. Our analysis and ranking are unbiased. We may receive compensation if a purchase is made, which enables us to provide this free service. Details.

4 BEST MEDICAL ALERT SYSTEMS OF 2017

Bay Alarm Medical

9.8/10

Buying Experience

9.8

Equipment and Setup

9.6

Pricing and Value

9.5

Customer Service

10

Reputation

9.9

Pros

  • Editor’s Choice Award for 3 Years Running

  • From $25.95/mo with no equipment fees

  • Fast response time (under 10 seconds) during testing

  • A perfect "10" in Customer Service

  • Family-owned & operated for 70+ years

Cons

  • No refunds if you cancel early, so best to start monthly or quarterly

MobileHelp

9.5/10

Buying Experience

9.4

Equipment and Setup

9.8

Pricing and Value

9.2

Customer Service

9.6

Reputation

9.4

Pros

  • From $29.95/mo with no equipment fees

  • 30-day risk free trial

  • Includes free additional button for spouse

  • Highly innovative offerings with best-in-class technology

  • Most attractive equipment we tested

Cons

  • Have many options - pricing can get a bit confusing

Medical Guardian

9.3/10

Buying Experience

9.4

Equipment and Setup

9.4

Pricing and Value

9.1

Customer Service

9.3

Reputation

9.5

Pros

  • From $27.45/mo with no equipment fees

  • CSAA Five Diamond Certified emergency responders

  • Most robust product offering in the industry

  • Highly rated company culture mean happy customers

Cons

  • 90-day minimum commitment

  • While helpful, sales reps can be a bit assertive

GreatCall Lively

9/10

Buying Experience

9

Equipment and Setup

9.4

Pricing and Value

8.8

Customer Service

8.6

Reputation

9.3

Pros

  • From $24.99/mo with $49.99 device fee

  • Utilizes Verizon’s 3G network

  • Completely waterproof

  • Easy drop-in charger with no messy cords

  • Available with automatic fall detection

Cons

  • Needs battery recharging every 24-36 hours

  • One time device fee and activation fee may apply

Do you need mobile capabilities with your device? If so visit our Mobile page.

OTHER PROVIDERS WORTH CONSIDERING

While the following company below did not quite make our 2017 IHSG Certification List, they are still worth considering.

LifeFone

8.6/10

Buying Experience

8.5

Pricing and Value

9.2

Equipment and Features

8.5

Customer Service

8.5

Reputation

8.5

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Pros

  • From $24.95/mo with no equipment fees

  • Fall detection is competitively priced at $5-$10/month

  • Monthly inactivity check-ins

  • 30 day risk free trial

Cons

  • Free spousal coverage, but couples need to share the mobile unit

  • Extended range of up to 1,500 ft. available, but requires one-time fee of $39.95

Do you need mobile capabilities with your device? If so visit our Mobile page.
GreatCall

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Not Recommended

Whether it's overly long contracts, inflated pricing, questionable marketing tactics, or a history of negative testimonials, we recommend avoiding the companies below.

Philips Lifeline

7.8/10

Buying Experience

7.5

Pricing and Value

7.2

Equipment and Features

8.5

Customer Service

7

Reputation

9

Read Full Review

Pros

  • Medication dispenser service available at $60/mo

  • Backed by multinational brand name

  • Best in class hardware

Cons

  • Most expensive pricing plans

  • Additional charges to cover spouse

  • Mandatory $50 activation fee

  • $19.95 cost for shipping cost

Alert1

7.8/10

Buying Experience

7.7

Pricing and Value

6.8

Equipment and Features

8.3

Customer Service

7.9

Reputation

8.1

Read Full Review

Pros

  • 30 day trial

  • Robust assortment of stylish accessories

Cons

  • Expensive with little added value

  • Required subscription fee for spousal coverage

Life Alert

6.8/10

Buying Experience

7

Equipment and Setup

7.5

Pricing and Value

6

Customer Service

6.5

Reputation

7

Read Full Review

Pros

  • 30 years of experience

  • Smoke and CO2 Protection available

Cons

  • Mandatory 3 year contracts

  • Plethora of negative customer reviews

  • Questionable marketing tactics

  • Not an attractive option

2017 Editor's Choice Award

Best Medical Alert System

Congratulations to Bay Alarm Medical for winning the 2017 InHomeSafetyGuide.org editor’s choice award for best medical alert system!

 

Read Full Review

DEALS & PROMOS

Exclusive Deals Negotiated by InHomeSafetyGuide.org

Ready to get 24/7 help at the push of button for your loved ones? We’ve teamed up with all of our 2017 Certified medical alert partners to provide you with exclusive, money-saving promo codes.

Take advantage of our offers today!

 

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BUYERS GUIDE

Learn the in's and out's before you purchase

From companies like Bay Alarm Medical to well-known brands like Life Alert, we’ve compiled the 5 most important things to look for prior to purchasing a system for your loved ones.

Read our 100% free report and learn everything you need to know when it comes time to reliable safety and protection.

 

See The Buyer's Guide

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Rating: ★★★★★ 

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