Providing buying advice on Medical Alert Systems requires complete transparency
We at InHomeSafetyGuide.org (InHome) are one of the few review sites that are both accredited by the BBB and work with a Google-approved verification company to ensure consumers understand who we are, the work that goes into providing this content, and why we care so deeply about it. We can always get better – at the bottom of this page we have a link to Trustpilot, share your experience of using InHome and we’ll give you an instant $5 Starbucks gift card as a thank-you.
Unbiased & Trusted – Our reviews are 100% unbiased – we secret shop and purchase equipment to test and review. After this is complete, we share our results with medical alert system providers to check for accuracy and offer them the chance to provide a response should they feel misrepresented. For those companies we believe are the very best – we offer them the opportunity to place purchase links to the consumer. To take part in this, we insist that we have the absolute BEST price to present. In addition, roughly half of the companies you see listed on our site advertise with us, or provide a referral fee to us (commonly known as affiliate marketing.) Our reviews and scores are not influenced by these fees, but they do allow us to continue and build out the most up-to-date and thorough review site for these life-saving devices on the planet. We feel our visitors deserve to know how we operate and also share this as a bit of caution when comparing different review sites – many are fair, many are big companies who place companies rankings in association with the dollars they are paid.
We are the only review site in our category to have an A+ rating from the BBB as well as a score of 8.5/10 Trustpilot, the most trusted platform for consumer feedback, where more than 200 people have voted us GREAT.
Combating fake review sites – InHome was created to help solve a problem – the proliferation of fake review sites. Our Co-Founder, Kane Wilkin, was tasked with finding a Medical Alert System for his aging grandmother. A simple Google search resulted in dozens of Medical Alert System Review sites – all claiming the same thing – Who the #1 Medical Alert System Provider was.
Kane has spent his career leading Customer Care for Blue Shield – this did not sit well with him. Kane made a phone call to his best friend John Clinton, a lifelong friend who built his career in Silicon Valley as a Digital Marketing Leader and co-founded InHome along with Kane, and asked him one question? “Is this something we can fix?”
The answer was “I don’t know, but it’s something that needs to be corrected. Let’s try.”
In 2012, John & Kane went to work. Six years later, they have created what many consider the most honest and complete resource for consumers seeking assistance in choosing a medical alert system. Roughly 50% of the companies recommended on our site provide us with a referral fee should a consumer end up purchasing through our site. That has allowed InHome to grow its operation and advertising budget and compete for eyeballs with larger review sites who know how to make a site appealing to the consumer but never touch the actual products they endorse.
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